Halt outsourcing plans at the University of Nottingham

Please sign and circulate this petition to oppose the outsourcing of IT services at the University of Nottingham (UoN)

We call on the University of Nottingham to:

• rethink its proposal for a new IT operating model
• halt any outsourcing plans of IT services
• invest instead in IS staff training and upskilling as necessary.

Background

On 8 October, the University of Nottingham council supported UEB’s recommendation to outsource foundational IT services to an external company. ‘Foundational IT services’ are likely to include service desk, campus IT support (in person desk side support, AV support, student support), Windows and Linux administrators, data centre operations, HPC and network teams. The definition of what is ‘in scope’ might change over the next 12 months, but we estimate that about 125, or 50%, of information service (IS) staff will be confronted with redundancy or transfer to external contractors. The remaining IS staff will be restructured to fit the new model.

In light of the recent experience with Project Transform and the outsourcing of Campus Solutions to Infosys, we have no reason to believe that this new wave of outsourcing will be managed any better or is even necessary. The ongoing problems with Campus Solutions should be resolved first before even considering any further changes to the systems that feed into it. IS staff are still heavily involved in patching up the failures of Infosys, further outsourcing might well bring the institution to a halt.

University of Nottingham UCU

Halt outsourcing plans at the University of Nottingham

Please sign and circulate this petition to oppose the outsourcing of IT services at the University of Nottingham (UoN)

We call on the University of Nottingham to:

• rethink its proposal for a new IT operating model
• halt any outsourcing plans of IT services
• invest instead in IS staff training and upskilling as necessary.

**your signature**

1,292 signatures

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1,292 Estelle Derclaye Univ. Nottingham I've always have had a wonderful service by our IT staff for the 13 years I have worked here, why should we change? If Prof Arrowsmith, a world expert on public procurement belirves outsourcing will make things worse, I'd be extremely concerned and careful. We will no longer have internal/full control over the outsourced services. Does UoN want even less staff and student satisfaction?
1,291 Kath Starr University of Nottingham
1,290 Leanne Cartwright Nottinghamshire Our team relies heavily on the support we receive from the our IT colleagues (Service desk staff and Campus support (IT West) I would be unable to run the Central Registration event without the support I receive each year from these teams. The assistance we require could not be provided by an outsourced IT provision.
1,289 Chris Norman University of Nottingham I cannot see any benefit to this idea other than saving cash, which makes it a dreadful idea. We will lose valuable service quality and insight from colleagues for no good reason.
1,288 Alex MacKenzie University of Nottingham
1,287 Kimberley Simms University of Nottingham
1,286 Rhiannon Harries University of Nottingham, UK
1,285 Faye Martin University of Nottingham
1,284 Rachel Haines Nottingham Clinical Trials Unit, School of Medicine
1,283 Esther Burden-Teh University of Nottingham The UON IT service is excellent - knowledgable, fast and friendly. Outsourcing puts this at risk! We risk losing committed and valuable staff, and are likely to end up with a poorer service.
1,282 Jayne Newham University of Nottingham The UoN IT services are excellent. I have worked here for 22 years and every issue I have had has aways been resolved in a timely and professional manner. As with most IT issues the user requires a fast response, which in my opinion has always been the case with the UoN. I worry that by outsourcing we will lose this excellent service we currently have.
1,281 Joanne Burkitt University of Nottingham
1,280 wendy Daunt University of Nottingham
1,279 Ritika Sharma NUH
1,278 Jane Evison University of Nottingham
1,277 Beth Norton University of Nottingham Does past experience tell us nothing? Outsourcing does not work. Value our IT Service please. Keep our IT Services in house.
1,276 Mickey Lewis University of Nottingham
1,275 Martha Jones University of Nottingham I'm completely against any plans to outsource IT services at the University of Nottingham. This will add to existing problems caused by Project Transform and Campus Solutions, which haven't been resolved.
1,274 Kate Garland University of Nottingham I object to the outsourcing of core services
1,273 Sebastian Moody Nottingham Clinical Trials Unit Keep it within the Uni!
1,272 Kirsty Sprange University of Nottingham
1,271 Lindsay Armstrong-Buisseret University of Nottingham I've worked in industry and seen the effects of IT services being outsourced, it was a complete and utter disaster that ended up costing way more than keeping it in-house. Don't make everyone's life a misery by outsourcing this essential service, it will end up with everyone being frustrated and wasting hours of staff time.
1,270 Charlotte Gidman University of Nottingham
1,269 Ann Lavin Business School Why outsource? Shouldn't we be developing the in-house IT department which in my experience has been excellent!. IT should be kept in-house!
1,268 Mara Ozolins University of Nottingham Outsourcing is likely to cost more in the long run, with poorer service because of lack of internal knowledge
1,267 Trish Hepburn University of Nottingham
1,266 carrie chalmers University of Nottingham Having worked in various corporate institutions the UoN IT helpdesk is the best I've experienced. They are incredibly knowledgeable, professional and friendly. Why try to 'fix' an issue thats not broken. Not to mention all the jobs at risk and insecurities that the IT staff must be feeling right now....
1,265 James Newson UoM Good luck resisting
1,264 David Cartwright University of Manchester
1,263 David Arimoro University of Nottingham
1,262 Moira Jenkins N/A People with these skills need to be nurtured and valued. They deserve security in their working lives.
1,261 John Smithee Peterborough, Fenland, & King's Lynn Unite Community Branch Member
1,260 Liz Silver NTU Studetn Support Services I work in a university and know how important IT support is to both staff and studetns. I also know how important it is for that IT support to be an integral part of the organisation needing the support. The work is best done by internal staff who work for the university and who understand how things work at the university and are part of it's workforce.
1,259 Marcus Dare University of Nottingham I think that this is truly awful news for our hard working IT colleagues. And i highly doubt that any external company will be able to maintain the same quality of service or care as much as our current IT department.
1,258 Sean Ince University of Nottingham
1,257 Margaret Whittingham Uuniversity of Nottingham Dermatology
1,256 Barbara Maston University of Nottingham
1,255 Gary Clarke University of Nottingham I don't want colleagues to be TUPE'd over to a private company & end up on worse terms & conditions. Keep this service in-house.
1,254 Laura Jarvis UoN
1,253 Jillian Rickly NUBS
1,252 Josh Malik Loughborough University
1,251 Sarah Woodcock University of Nottinghsm
1,250 Trish Limb
1,249 Cristina De Matteis University of Nottingham
1,248 Elizabeth Rawding School of Medicine UoN The IT team do a great job both on the phone and on the ground. Everyone in UoN relies heavily on the service they provide. This year we have seen the disaster with Campus, MyNottingham & timetabling leading to student disatisfaction and lots of apology emails from senior managers. Outsourcing IT will magnify these problems. Didn't UoN learn anything from Project Transform?
1,247 Marisela Mendoza nottinghamshire
1,246 Alex Musselwhite University of Nottingham
1,245 Helen Nicholls University of Nottingham
1,244 Lucy Sackville
1,243 Stephanie Barnard-Khan Nottingham \stop outsourcing! It is horribly inefficient and a nightmare to work with on the ground.
1,242 Richard Pearson Nottingham
1,241 Roger Bayston Academic Orthopaedics University of Nottingham We depend on IT services provided by people who know the systems, know our needs, and know the university. Vast collective experience of outsourcing of IT (and other services) shows clearly that it is a serious mistake and eventually has to be reversed, with considerable expense and loss of staff morale (and IT expertise as they will have left).
1,240 Laura Prescott University of Nottingham
1,239 Paul Leighton University of Nottingham
1,238 Sonia Gran University of Nottingham
1,237 Sarah Vickers UoN
1,236 Douglas Grindlay Notts A big mistake!
1,235 Doug Little University of Nottingham
1,234 Stefnee Lindberg University of Nottingham (yes, it still has campuses in Nottingham, UK-- for now!) How is it that outsourcing at Manchester is being touted as a success story? Outsourcing went so well there that a group of academics got together and wrote this book called "What a waste: Outsourcing and how it goes wrong" https://www.manchesteruniversitypress.co.uk/9780719099533/
1,233 Laura Dovey
1,232 Dan Duthie UoN, City Hospital One has to question UEB's ability to manage the University of Nottingham, given it's recent track record.
1,231 Kim Thomas University of Nottingham
1,230 Nicola Grime Jubilee Campus
1,229 Michael Pearce UON The University should conduct a poll of academic staff and students as to whether they actually want this change
1,228 John Holford School of Education, University of Nottingham This is an extraordinary - and promises to be an extraordinarily damaging - decision. It shows appalling disregard for colleagues. And (especially in the light of the disastrous experience with Project Transform), I have no confidence that it will enhance support for academic activities of any kind.
1,227 Rachel Newnham University of Nottingham
1,226 Linda Pycroft University of Nottingham, Dermatology I do not feel that outsourcing our excellent IT services would be in the best interests of our students or staff.
1,225 Shirley Connolly University of Nottingham I don't believe outsourcing is the solution and I don't think it will be managed well if it does go ahead.
1,224 Tamsyn Smith University of Nottingham The University should learn from previous mistakes!
1,223 Matthew Nilan University of Nottingham
1,222 Rachel Holmes
1,221 Selina Janagal
1,220 Vince Baxter UoN Education I feel we should use the skills we already have to maintain IT
1,219 Kay Walters University of Nottingham
1,218 Mia Bellusova University of Nottingham
1,217 Janet Wilmot University of Nottingham, School of Education
1,216 Jennifer Caddick
1,215 Tova Ostlund Nottingham
1,214 Emma Halford-Busby University of Nottingham
1,213 Lucy Baker UoN
1,212 Hannah Meir University of Nottingham
1,211 Lucy Noyes University of nottingham
1,210 Alice Nott University of Nottingham Outsourcing has not improved the experience of students but hindered it with timetables being created by people who do not understand the needs of students
1,209 Alice Haslam University of Nottingham
1,208 Heidi Winklhofer NUBS To enhance student experience and increase research output, we need our IS staff more than ever. Let's not see them as cost and instead treat them as a core asset.
1,207 Cherie Edwards Student Services Jubilee
1,206 Samantha Shinn University of Nottingham
1,205 Jessica Zemanek University of Nottingham Don't do it. We rely heavily on the IT team on site, they are quick to understand issues, respond and resolve them! Not a good idea.
1,204 Christine Fletcher University of Nottingham
1,203 Lorraine Loveridge University of Nottingham
1,202 Ken Starkey Nottingham University Business School It is crucial to educate university management in what are foundational services needed to support our educational mission.
1,201 Margaret McPhee University of Nottingham
1,200 Carol Hill University of Nottingham Campus is proof that we need knowlege with regards to our IT support
1,199 Alison Williams University of Nottingham Greenfield Medical Library
1,198 Rita Gohil Division of Psychiatry and Applied Psychology Not a good idea to outsource as it would mean loss of jobs for IT staff and we already have experienced IT staff with expertise in this area. It would be a money saving exercise that will eventually fall apart if carried out.
1,197 Angela Summerfield Division of Psychiatry & Applied Psychology I feel this decision needs revisiting at the very least. We have excellent foot soldiers with vast knowledge in the IT teams based here at the University. It would be a shame to destroy that with another high level decision that seems prone to backfire again.
1,196 Miriam Stanyon Institute of Mental Health
1,195 Catriona Hind Nottingham University
1,194 Louise Pettifer Nottingham University
1,193 Emma Woodward University of Nottingham
1,192 Mark van Rossum U Nottingham
1,191 Anshuman Chutani Nottingham University Business School
1,190 Sarb Hoskinson Loughbrough I have seen too many organisations outsource technology and infrastructure projects and seeing staff that has been dedicated leave or made redundant. Then needing this staff to come back and fix a bigger problem than when they left. Leadership needs to listen to staff and develop them and build a string team to then maintain what was implemented- in returning bringing down the Opex costs.
1,189 Jennifer Gordon Surrey
1,188 Thea Lawrence Nottinghamshire
1,187 Mari Hughes University of Nottingham
1,186 Sue Bingham UoN
1,185 Asya Alanazi Theology and Religious Studies
1,184 Sue Tempest NUBS
1,183 Rebecca Batty University of Nottingham
1,182 Karen Maltby Nottingham University Business School In my experience within 2 years companies have always reverted back to inhouse, I have never known outsourcing to work.
1,181 Susan Anderson Nottingham
1,180 Jinmin Wang University of Nottingham
1,179 Julia Merrill University of Nottingham
1,178 Sylvia Perkins Student Services, Business School North, Jubilee Campus.
1,177 Philip Van Krimpen Univeristy of Nottingham Outsourcing is an outdated concept, proven to be ineffective in both the private and public sector. No real attempt has been made to invest in the areas which are being outsourced, both in terms of training and infrastructure. The answer to this is not to simply throw it over the wall and hope another organisation can handle it.
1,176 Yi Ming Lai University of Nottingham
1,175 Sue Grimwood Greenfield Medical Library I do not feel this would be in the best interests of students or staff.
1,174 Sarah Turner
1,173 Beth Coyle University of Nottingham
1,172 Wilcoxson Gerrard University of Nottingham
1,171 Sadie Robinson
1,170 Lisa Doughty University of Nottingham
1,169 Sarah Speirs University of Nottingham
1,168 Boeles Boeles Rowland KU Leuven, Belgium
1,167 William Woods Beeston
1,166 Dave Parkin University of Nottingham Of course, outsourcing IT will be damaging to the University in both degraded service and expense forcing it though. But the people making this decision will jump ship before it starts sinking and of course their CV will call it all a great success
1,165 Mark Shotter Confetti/NTU
1,164 Gina Rogers Business School, Jubilee Campus IT is a vital part of every department,school for staff, students, teaching and to enable us all to work professionally.
1,163 Emma Thomson
1,162 Duncan McGuinness
1,161 Hannah Ryan
1,160 Craig Thomson Self employed Outsourcing costs more money, training offers better return of investment and control over issues
1,159 Lisa Lockhart
1,158 Rachel Williams West Bridgford My previous employer outsourced IT. Quality of service decreased. So much so, they have now brought it back in house. University would be wise to skip the outsourcing step, and instead focus on improving the in house service. For context, previous employer was multinational company with approx 7000 employees.
1,157 Else Panayi Greater London Stop outsourcing. Else
1,156 Jo Brewis The Open University
1,155 Mark Daintree Nottingham University Business School Outsourcing is only likely to increase costs, support complexity and service delivery time whilst reducing flexibility and support levels
1,154 Eva Parker School of Education, University of Nottingham
1,153 Tina Caunt
1,152 Muhammad Rafique County (optional)NUBS
1,151 George Parr Unversity of Nottingham, Civil Engineering (Retired) The dominant priority of a provider of outsourced services would be its own success, not the U of N's.
1,150 Fiona Moore University of Nottingham
1,149 Michael Thomson University of Nottingham
1,148 Dave Bicker Sutton Bonington Campus Is this wise? Service users think not. Will it go ahead? On past performance it will, expensively & ineffectually.
1,147 Marie Kowalski Jubilee Student Services
1,146 Alison Pilnick University of Nottingham
1,145 Teresa Frudd University of Nottingham
1,144 Carole Winson Nottingham University Business School Our current IT staff do an excellent job, we want to keep them!
1,143 Shelly Rigby University of Nottingham Not a good time to be outsourcing the IT dept
1,142 Bertrand Perrat UoN, Business School, N/LAB, Jubilee Campus
1,141 Insa Hartung
1,140 Alyson McLintock NUBS
1,139 Jackie Andrews University of Nottingham
1,138 Olga Tkachuk University of Nottingham Business School
1,137 Philip Bellamy University of Nottingham Outsourcing this service seems totally unnecessary
1,136 Rani Thanacoody Jubilee Campus BSN
1,135 Niamh O'Sullivan NUBS
1,134 Claire Palmer University of Nottingham
1,133 Alison Sinclair University of Nottingham Business School The University's new and old management is not learning. IT outsourcing is a way to avoid having to deal with the problems the institution started with Project Transform. It's Project Transform 2. Can management please support, not hinder the adoption of the new student record systems. Drastic changes to staffing do not demonstrate leadership, but they erode trust at a frightening speed.
1,132 Joanne Bagshaw University of Nottingham, King's Meadow Campus
1,131 David Gray Sutton Bonington Campus Quality of IT provision at SB is good; outsourcing is unlikely to provide the level of support required to do our job efficiently.
1,130 Simona Spedale The University of Nottingham - NUBS
1,129 Tessa Moore UoN Outsourcing hasn't worked with Campus. Why would it work with IT?
1,128 Joanne Hadley NUBS,Jubilee Campus, BS North Campus foundational IT support is too valuable to lose.
1,127 Frederique Bouilheres NUBS
1,126 Ja ryong Kim University of Nottingham
1,125 Camilla Palmer the University of Nottingham I support this cause.
1,124 Mark Bentley University of Nottingham
1,123 Tracey Bettinson University of Nottingham
1,122 Sophie Mills University of Nottingham/Business School Outsourcing core IT services would be a huge mistake, as IT support should be integrated within the business. I believe investment into IS staff training would be a much more favourable option.
1,121 Sarah Holt University of Nottingham, Department of Theology and Religious Studies The individuals whom I have encountered on The IT team are exceptionally competent and committed, compared to any I have met in other places. I find it hard to believe there can be a better calibre of employee elsewhere. To make half redundant and to outsource work cannot be for the good of clients within the uni like me (a postgrad student) or them. I heartily endorse this petition.
1,120 Kathleen Visser University of Nottingham
1,119 Anja Rohde University of Nottingham, Department of Archaeology and Classics
1,118 Svetlana Clark Modern languages Can anyone give a single example of outsourcing success?!?
1,117 Mark Anderson History/Humanities/University of Nottingham
1,116 Lydia Farina University of Nottingham
1,115 Soma Mukherjee Research & Innovation, University of Nottingham
1,114 Alex Bryne University of Nottingham
1,113 Arijit Mukherjee Nottingham University Business School
1,112 Hamish Forbes School of Humanities/Dept of Classics and Archaeology
1,111 Heather Davison School of Chemistry, UoN
1,110 Miki Kurose Nottinghamshire outsourcing
1,109 Naomi Harvey Nottingham University Vet School Outsourcing IT is a very bad idea. Please don’t.
1,108 Ting Chang University of Nottingham The in-house IT team has provided invaluable help to me and solved many problems. There is no reason to get rid of them.
1,107 Lewis Borck University of Missouri Please do not continue with plans to outsource university services to a private, for profit, company.
1,106 Minjia Chen Business school
1,105 Craig Shepherd University of Nottingham
1,104 Nigel Denoronha University of Nottingham The in house IT service has dealt well with my personal and teaching requirements. I am extremely concerned that outsourcing the service would significantly reduce the quality and flexibility of the service. In my previous role as an IT auditor I have personally seen the damage of such approaches in a number of large organisations.
1,103 Melanie Bhend University of Nottingham
1,102 Clare Simcock
1,101 David Morris NUBS
1,100 Kulwant Pawar University of Nottingham they provide valuable and timely support
1,099 Simona Mateut Business School
1,098 Sally Hibbert
1,097 Alexia Yates
1,096 David Achtzehn UoN, Business School
1,095 Laura Odila Schroeder University of Nottingham Outsourcing will not make things cheaper. We need strong in-house IT support on campus AND at every single department. People who care about the institution and can train grad-students working alongside them are important!
1,094 Gongtao Zhang University of Nottingham
1,093 Aditya Jain Nottingham University Business School Please think of the long term, this is not going to save the university any money, only cause more issues and as a result cost more in the future.
1,092 Elaine Jammali Business School I currently call upon the IT team on a daily basis. All are helpful, all are friendly, all are knowledgeable and are happy to help. Outsourcing this service would be inconvenient, bordering on useless. Who, from an external environment could possibly have the local knowledge essential to the smooth running of the service.What a daft idea
1,091 Sarah Wilson University of Nottingham
1,090 Simon Bishop Nottingham Outsourcing very frequently leads to unintended consequences and additional costs (financial and non-financial), not considered in the initial proposition. Large public sector organisations within our region have recently reversed outsourcing contracts at considerable cost following years of difficulties.
1,089 Laurie Cohen Nottingham University
1,088 Lara Bianchi NUBS
1,087 Gertjan Lucas Nottingham Unversity Business School
1,086 Aristeidis Dadoukis
1,085 Amanda Power University of Oxford
1,084 Tom Coogan Nottingham Unversity Business School
1,083 Tommaso Faccio University of Nottingham
1,082 Teresa Corcoran University of Nottingham I think internal staff are better placed to support the University - other proposals which have aparently led to cost savings (like project transform) seem to still be having long lasting impact of staff members who are trying to fill the gaps left by the new structure for the sake of the University reputation - outside of their job remit and in addition to their day to day roles
1,081 Thanaset Chevapatrakul University of Nottingham
1,080 Simon Parker Nottingham University Business School
1,079 Robert Pasley University of Nottingham This will just make things worse after a rather botched implementation recently
1,078 Jeannie Holstein University of Nottingham
1,077 Marek Korczynski University of Nottingham
1,076 Ian Forrest University of Oxford This move will degrade university staff conditions, and worsen the service for teaching and research.
1,075 Sian Webb University of Nottingham
1,074 Amanda Colclough University of Nottingham
1,073 Georgia Walker School of Education Such a helpful team; always on hand to offer assistance and support where necessary.
1,072 Brian Logan University of Nottingham
1,071 Nicholas Thom University of Nottingham On top of the Campus Solutions fiasco, this plan (if true) would only add to the madness. When will leaders learn to consult those who actually know things instead of believing figures quoted by administrators?
1,070 Mark Gallagher University of Nottingham
1,069 Jean-Xavier Ridon University of Nottingham
1,068 Amy Hurst University of Nottingham
1,067 Emma Swain School of Education
1,066 Phil Andrews Ex University of Nottingham
1,065 Gareth Gee University of Nottingham Outsourcing university services is always a bad idea. Outsourcing IT services is a terrible, stupid idea.
1,064 Gary Hunt University of Nottingham
1,063 Sarah Burton University of Nottingham
1,062 Tobias Bast University of Nottingham
1,061 Matthew Kinloch Dumbarton Oaks Research Library (Harvard University)/Austrian Academy of Sciences (Vienna)
1,060 David Matless School of Geography
1,059 Robin Vandome University of Nottingham
1,058 Ruth Dilly Queen's University Belfast
1,057 Ewan Dinwiddie
1,056 Helen Barrow
1,055 Heather Kirk Nottinghamshire
1,054 Dan Simpkins Nottingham Been there before with outsourcing in the past (to India - was a dissaster), fear if it goes ahead we'll lose a lot of excellent skilled ppl
1,053 Imogen Worrall University of Nottingham
1,052 Bindi Brook University of Nottingham
1,051 Adam Sharman University of Nottingham
1,050 Chris Gratton University of Nottingham
1,049 Mike Byrne University of Nottingham (now retired)
1,048 Maurice Hendrix University of Nottingham
1,047 MIRIAM MORGAN Nottingham College Not acceptable to privatise in this way
1,046 Nick Mount University of Nottingham
1,045 Scott Weightman
1,044 S Huggett UoN
1,043 Beatrice Wallbank University of Nottingham, PhD student The IT service in the university is excellent and friendly and there is no excuse for this outsourcing move. Evidence is building daily that outsourcing at Nottingham is harming its students, staff and the university as a whole.
1,042 Megan Doole University of Nottingham
1,041 Claire Taylor Dept of History A terrible idea. When has out-sourcing ever worked in a huge and complex organisation. I'm thinking NHS cleaners/porters, prisons, detention centres. Even outsourcing photocopying hasn't worked here! The IT services seems to be getting the blame for the Campus Solutions debarcle.
1,040 Nina Charami University of Nottingham
1,039 Louise Mullany University of Nottingham
1,038 James D University of Nottingham Universities are defined by the information contained and transmitted via their IT infrastructure more than most institutions. It is reckless to abrogate responsibility for such infrastructure. The experiment has been run with Campus solutions and the learning is readily apparent. Current IT support is excellent and responsive. External contracts that reward time not performance.are a disaster
1,037 Ian Taylor University of Nottingham
1,036 Ute Hirsekorn Outrageous! Support services that the institution has outsourced in the last 20 years are not working effectively, e.g. cleaning services, occupational health. Campus Solution NOT working, Xerox machines work very badly, not maintained enough. Services broken! IT outsourcing, we might as well close down! All on the cheap! What an appalling way of treating current valuable staff!
1,035 David Osborne Department of Classics and Archaeology Academic users depend heavily on a well-supported IT service. Outsourcing this function to an external company which has no emotional investment in the University can only result in a degradation in service. Outsourcing has been tried and rejected in other universities so why does Nottingham in its hubris think it knows best and not learn from the lessons of others?
1,034 Jordi Garrell UoN
1,033 June McCombie University of Nottingham
1,032 Antony Reed University of Nottingham
1,031 Heike Schaumberg University of Reading UCU Committee
1,030 Emily Reason Humanities I have spent the last 17 years working in the NHS and have seen a lot of outsourcing and centralisation. The fact is that off-site people simply don't care about the organisation the same way as those who live and work with it day to day. They don't have the same sense of pride and belonging as "our own" people, and standards never fail to suffer as a result.
1,029 Catrin Fear PhD student, university of Nottingham The current outsourced it at the university has been appalling, leaving both staff and students worse off. The university needs to make decisions that benefits them, not the institution financially. I know students that had mental breakdowns over worrying that the system stopped them receiving money and attending lectures, for which they pay £9,000 for.
1,028 Ashley Chhibber University of Nottingham
1,027 Andrew Blunt University of Nottingham
1,026 Taylor Matthews University of Nottingham
1,025 Susanne Pumpluen University of Nottingham
1,024 Tom Fowler University of Nottingham
1,023 Christine Stephenson UoN
1,022 Emily Chambers University of Nottingham
1,021 Charlotte Round University of Nottingham
1,020 Lucia Ontiveros University of Nottingham
1,019 Joseph Peake South Yorkshire Haven't they done enough damage already?
1,018 Luke Yates University of Manchester
1,017 Christopher Booth University of Nottingham
1,016 Jamie Elless University of Nottingham
1,015 Jamie Smith UoN Another victim of the neo-liberal university's greed.
1,014 Fred Lloyd Williams The University of Nottingham
1,013 James Wright University of Nottingham
1,012 Amy Walters University of Nottingham
1,011 Andru Chiorean University of Nottingham
1,010 Fabio Saccoccio
1,009 Catherine Booth University of Manchester
1,008 Violeta Sotirova University of Nottingham Outsourcing of ou IT services will cause damage to the University and its staff and students.
1,007 Kevin Lockhart University of Nottingham With the current problems on Campus Solutions I cannot believe the University are even considering this. I can only assume the problems with Campus Solutions are being hidden from UEB in order to force this through.
1,006 Linda Davies University of Manchester
1,005 Caroline tynan University of Nottingham Outsourced work to date is not fit for purpose and UoN have overpaid (time and materials) for services incompetently delivered. I have no confidence in the University's ability to buy in appropriate oursourced services.
1,004 Hawker Irina Jubilee Campus Maintaining and building up internal expertise across all areas needed by the university means that the university has a stronger chance of safeguarding its autonomy in the long run. It also means comparable and possibly fairer contractual conditions for employees across departments and areas.
1,003 Andrew Wright University of Nottingham
1,002 Adam Ozanne Branch Secretary, University of Manchester UCU Wholehearted support from UMUCU for your campaign against IT outsourcing. A similar fiasco here in 2015-16 led to experienced IT staff being forced out by the threat of compulsory redundancy, failures in email and timetable systems and massive student dissatisfaction. Sadly, university managements are slow to learn that outsourcing serves only the interests of outsourcing firms.
1,001 Veronica Barcutean University of Nottingham
1,000 Deborah Kendale Leicestershire
999 Vicky Price Nottinghamshire
998 Leah Ridgway University of Nottingham
997 CATHERINE BESWICK UNIVERSITY OF NOTTINGHAM Our IT team are very efficient and experienced - they know the varying needs of differing departments and schools, and this local knowledge would be lost. Experience of outsourcing elsewehere tells us this will not be a positive move.
996 Cora Lindsay University of Nottingham We have a very efficient and supportive IT team. Outsourcing this team would mean considerable disruption to both them and the university as a whole. We are still struggling with the fallout from the last restructurings and outsourcings.
995 Barry Lomax
994 Carey Lambert University of Nottingham
993 Ingrid Dreveny University fo Nottingham local staff with local knowledge are vital for the proper functioning of this University
992 Gavin Walker University of Nottingham
991 Richard Simper University of Nottingham
990 Dominic Holland Nottingham Trent University
989 Robert Cluley NUBS
988 Adam Golberg University of Nottingham
987 Helen Boardman University of Nottingham
986 Peter Marshall Lincolnshire Our primary concern should be service provision, which is never improved by outsourcing, rather than any short term economic benefits that are likely to be regretted in hindsight.
985 Steven Fielding School of Politics University of Nottingham
984 Amal Kabesh University of Nottingham
983 Leonard Newton University of Nottingham (retired)
982 Kevin Fone School of Life Sciences The ability to obtain a rapid response by a personal visit from, or to, a local IT colleague has been and will remain essential to enable the efficient operation of staff at all levels within UoN. This is an example of a very short-sighted approach that will produce a significant loss of staff time that will far outweigh any potential cost saving that this exercise is no doubt meant to produce.
981 mark worall University of Nottingham
980 Angela Lees UoN
979 David Paton Nottingham University
978 Volker Wedekind University of Nottingham I've worked at other universities that went this route and it was a disaster. Having IT staff that understand academic and student needs is key and can only be built up within the insititution.
977 Spencer Mawby University of Nottingham
976 Paul Windrum Business School
975 Sharon Clancy University of Nottingham I have been supported brilliantly by the IT team - these are valued staff who have years of expertise and relationships they have built up. Outsourcing is an absolute disgrace
974 Jenny Elliott University of Nottingham
973 Eleanor Turpin University of Nottingham
972 Helen Buckler
971 Shakeel Ahmed University of Nottingham UoN will rue the short sightedness of this decision in years to come. We're letting go of experts and dedicated specialists and hoping to replace them with non-dedicated service providers. It may seem cheaper initially but wait until you see the prices they want to renew contracts on, once you're reliant on their systems and processes.
970 Neil O UoN This is simply reckless, especially at a time when UoN is mired in the Campus Solutions mess
969 Kate Durrant Life Sciences Stop outsourcing IT, just look what happened with Campus!
968 Thomas Eason University of Nottingham
967 Silvia Sonderegger
966 Jack Newsinger University of Nottingham
965 Álvaro J. Vidal Bouzon University of Nottingham
964 Catherine Rottenberg University of Nottingham
963 Lucy Jones
962 Ginnie Panizzo Nottingham
961 Bettina Renz University of Nottingham
960 Polly McMichael University of Nottingham
959 Jane Nolan University of Nottingham
958 Holly Henderson
957 Amo Soar UoN Ripping the heart out of the Uni - Shame!!!!
956 L D UoN
955 Paul Trimmer University of Warwick
954 Emma Quance Uon
953 Nikki Lee Nottingham Trent University Stop milking the university and keep the people who know better.
952 Helen Cassaday University of Nottingham
951 Raj Devgan Durham
950 Dimitris Kalogiros School of Mathematical Sciences / University of Nottingham
949 Naruto Runner The UON has always been decades behind in technology and busines process, this is no different.
948 Chris Staddon University of Nottingham As previous experience has shown this is a false economy. Privatisation does not work
947 Justin Blanchard Clearly no thought on the impact to the staff and families affected by this. A UK university should be promoting UK jobs. What sort of message does this send to students and prospective students about employment after graduation?
946 Michelle Baventry N/A A truly despicable thing to do to hard working loyal staff. The University should be ashamed
945 Marina Staples Launceston, Cornwall
944 Darren Grieve UON No doubt IS management making these decisions will do a runner elsewhere when Infosys take over and standards plummet
943 Jamarl Gibbons University of Nottingham
942 Scott Martin National Ice Centre
941 John-Paul Shipp University of Nottingham
940 kristy hartless Nottinghamshire
939 Jonathan West National Ice Centre Having worked in schools previously and been through this scenario personally I have seen what impact this can cause. Thoughts to everyone involved!
938 Diane Gigg School of Education Please, no further outsourcing, let's get what we already have done sorted out before adding to the chaos. Prioritise loyalty and inside knowledge over profit.
937 Ian Mann UoN
936 Nonvelo Tawamba The University of Nottingham
935 Richard Harris UoN
934 Andy Dallow UoN
933 Sarah Hooton University of Nottingham
932 Monika Sharma Douglas Academy, Milngavie Invest in IS staff Training and upskilling
931 J W University of Nottingham
930 Anne-Marie Llewellyn Notts UNI
929 Hannah Sowerby DMU
928 Fernando Marchao University of nottingham /school of chemistry
927 Marlon Cole University of Nottingham
926 jasbinder chauhan Physics & Astronomy I do not agree with the the outsourcing of IT skills and resources.
925 Steven Picksley U of Bradford Ex grad of Nottingham, downward spiral, shameful
924 Billy Brick West Midlands
923 Barbara Blackie University of Nottingham
922 Anu Sharma School
921 Linda Haar University of Nottingham, School of Chemistry.
920 Laura Conboy University of Nottingham The University of Nottingham must treat its loyal, knowledgeable and hardworking staff to remain a world class university. If it goes ahead with outsourcing the IT department with devastating consequences for university workers it will pay a very high price.
919 Andrew Soomon Physics &Astronomy Milk the Univetsity
918 John Snow Project Transform was nothing more than a vehicle for expensive contractors to milk the UON dry for every penny. Even their best mates, family and offspring were given contracts on upwards of £600 per day.
917 Daria Davitti University of Nottingham It is already difficult with current unresolved issues, outsourcing IT services would just be a nightmare. And a great loss of existing knowledge.
916 Laura Todd University of Nottingham We need our IT staff where they belong - on campus! Especially over the past three years.
915 Vicky Blake UCU VP / University of Leeds
914 Jo Green Chemistry UoN We have a number of skilled staff it would be a mistake to lose.
913 Elizabeth Evans University of Nottingham
912 Felix Garnet-Simister GREATER MANCHESTER
911 Kiri Langmead -
910 Jane Anders Nottingham
909 Kirsty Hatton University of Nottingham All university services depend on IT services. Outsourcing them would be very detrimental to the efficient running of the university.
908 Shelley Castles School of chemistry Nottingham university I think out sourcing & making people unemployed is the most ridiculous thing!
907 Sam Tang Nottingham Consider the effect this has on your workforce from the local community, and therfore how this affects the perception of the university and its reputation.
906 Sabina Sharma
905 Michael Cuffe
904 Ian Hill University of Nottingham There is a reason why companies that outsourced a decade ago are insourcing again! You may think that a "per ticket" view of outsourcing IT support costs shows savings, but overall the end-to-end / "whole life" costs of support will always be higher. This is not just people "having a grumble", this has been shown in studies time and again.
903 Karen Adler University of Nottingham
902 Krystyna Glowczewska Nottingham
901 Ian Copping Nottingham University IT Dept (now retired) Its not just about cash - ask the IT Dept customers and they'll tell you they already get a great service, not just scripts, which will get much worse with outsourcing - short sighted false economy
900 Neil Buxton Nottinghamshire Please take heed from pervious efforts gone bad. Listen to others and reconsider.
899 Sue Brown University of Nottingham - Division of Psychiatry
898 Harriet Cameron UoN Jubilee Campus
897 Sarita Chandhok Ascot Local jobs for local people please?
896 Julie Dawson UON Jubilee Campus This would be another bad decision by the University
895 Rino Soares de Souza University of Nottingham Don't do it. IT people do a brilliant and Herculean job. They are knowledgeable and on site for emergencies in the computer class room.IT as it is now works just fine. why are you doing this?
894 Richard Tyler-Jones
893 Simon Green University of Nottingham
892 John Hall University of Nottingham Recent track record of such changes suggest things are made worse rather than better
891 Michael Edwards Fixing things that aren't broke!
890 Mark Thrower Shall we give outsourcing 3 years before they realise it doesn't work and we have to go through a major resturcturing again to insource
889 Tracy Stead Humanities, University of Nottingham The current IT Support Team are quick to reply and understand the structure, layout and needs of the school, their experience and support is crucial to keeping us going in our times of need. What's more, we have worked with the team for a number of years and have built up a strong working relationship.
888 Anne Darby NTU what about the accountability issues and GDPR?
887 Andrew Kenton University of Nottingham
886 Sandy Sharma Pharmaceutical
885 Lyndsey Bowley NOTTS The outsourcing of IT always seems like a great cost saving idea until everything starts going wrong and staff aren't able to access support for IT. especially with the lack of knowledge of how the Campus solutions is interfacing across all it's areas, if this was already stable and working effectively it might be a different matter.
884 Paul Shawcroft Nottingham
883 Karam Ginda Nuast
882 Graham Harris UON Interesting to note, I discovered that the Project Transform management also oversaw the outsourcing of staff to Infosys during their time in charge at UCAS.
881 Renu Sanhotra Retired I agree that I don’t want the jobs outsourced.
880 Paul Read Nottingham
879 Terry Willmer
878 Gabrielle Mottershead
877 Andromachi Tseloni Nottingham Trent University /Nottinghamshire
876 Ruth Pickering UoN Libraries
875 Daniel Pitt Nottingham University
874 Louise Odonoghue NTU This is damaging to University cohesion
873 Sionnach Devlin University Of Nottingham This will likely result in reduced services for a greater cost, while making many people jobless. A dreadful idea.
872 Jennifer Hill University of Nottingham Libraries
871 iain shaw Sheffield
870 Matthew Woolley Physics These are real people with real jobs and an asset to our University. This would be a huge mistake
869 Michael Parker University of Nottingham
868 Sarah Stubbings University of Nottingham
867 Susan Warburton Physics & Astronomy, UoN Project Transform all-over again, and a big mess they made of that.
866 Stuart Warren University of Nottingham I don't believe this is the way to go.
865 Andrew Hellon Rochdale council Stop this huge change in people’s lives.
864 Matthew Young University of Nottingham
863 Paul Holmes UoN
862 Lynn Townsend Student Services The implementation of Campus Solutions has been nothing short of catastrophic, I aniticipate further decline in service to staff and students if this outsourcing takes place.
861 Rosie Hunt Medicine/Primary Care The University depends too much on its reputation to allow damage to student/staff confidence by outsourcing IT!
860 Liz Bailey UoN Having experienced the recent start of term problems and slow response times to those IT issues a further outsourcing of IT rather than using specialist in-house staff who are knowledgeable about the way the University works seems ill-advised.
859 Anna Hay
858 Sarah Twigger
857 Lyndon Davis University of Nottingham Why remove years of experience and knowledge particularly so soon after a new system that is riddled with issues that are likely to recur?
856 David Calder University of Manchester
855 Nick Murfin University of Nottingham I feel that the outsourcing of the Universities IT services will have a detrimental effect on staff and student delivery.
854 Andrew Gilbert University of Exeter This is a major and unwarranted change to staff conditions and is very unlikely to improve the service for staff and students.
853 Sudha Cotterill University of Nottingham
852 John Short Eastwood
851 Hannah Johnson University of Nottingham Student Services
850 Helen Wade University of Nottingham
849 Jordan Bright University of Nottingham I would be completely unable to meet the demands of my role without the support of IT Service Desk colleagues, and campus IT Support. They have an intimate knowledge of how the university operates which could not be replicated with an outsourced service. Please recognise the value of what you would be losing - the tangible and intagible benefits could not be matched.
848 Rachel Edwards UoN/Student Services/Jubilee We will not have specialist knowlege of issues with cohort ie. CELE, when there are password/registration issues. Other specialist knowledge will not be available from years of experience of other software/hardware issues within the university.
847 Lucy Bray University of Nottingham Libraries I don't believe that outsourcing a large portion of IT support will improve the service. I also worry for the job security of hard working IT staff who have already had to live with this uncertainty for over a year. Please listen to them and the wider University staff and Union who oppose this move.
846 Nab Ben
845 Catherine O'Leary University of Nottingham
844 Pauline Guild Nottingham University - Jubilee Campus IT support staff currently provide an excellent service. They should remain within the University and the service not outsourced.
843 Martina Daykin University of Nottingham, Service Centre Why change someting that isn't broke?
842 lharne Shaw NTU
841 Edward Tyrrell University of Nottingham Local IT staff are vital as they are familiar with local needs both within teaching and research. This would appear to be lacking if outsourced. Similar issues with Project Transform have resulted in a loss of 'institutional memory' and knowledge, which has made a number of processes significantly LESS efficient. Please do not repeat the same mistake again
840 Dario Landa-Silva School of Computer Science Multiple apologies have been given by senior management for the "significant anxiety, concern and confusion" caused by campus 'solutions'. They also thank IS and SS for the hard work in supporting staff and students and for developing interim and long-term solutions to address the problems experienced. Anymore needed to halt this outsourcing?
839 Helen Drysdale UoN Mathematical Sciences
838 Anna Kalogirou School of Mathematical Sciences
837 sanjay sharma UoN Dont do it
836 Hailee Searson UoN Libraries
835 Isobel Templer University of Nottingham We rely heavily on the IT team on site, they are quick to reply and understand the specific needs within our school, we would be lost without their support.
834 Denise Summerton University of Nottingham, Manuscripts & Special Collections, KMC
833 Simon Miller University of Nottingham This outsourcing proposal is built on foundation of lies. Over the years consultants/contractors have created problems for the purpose of solving that problem by some type of extortion for more work. Welcome to 1920s style racketering!
832 Jackie Kettlewell University of Nottingham Libraries. Djanogly LRC The IT department are a fundamental to the smooth running of the university- without their skills and knowledge staff and students will be impacted. When people have a problem it’s a lot easier to talk to a person face to face instead of on the phone and show them the issue you are having. Outsourcing this service will be a detriment to the university
831 Daniel Thompson University of Nottingham Libraries As part of Project Transform, much of the systems work was subcontracted out to a company called Infosys. This proved extremely problematic, adding extra stages to the most simple of processes, and creating huge delays and inefficiencies. I see no reason why this move would be any different. This is even before thinking about the individuals concerned, and the ethical questions of outsourcing
830 Elizabeth Harvey University of Nottingham
829 Nikolaos Diamantis University of Nottingham
828 svenja hanson Unnc I have always had good service, and friendly support from IT. On all three campuses. They work well. They do not need fixing. I really do not see how outsourcing will improve anything. Would it not make IT less accountable to the students and staff they serve? Surely that would not be good?
827 Leda Demboscki Beeston
826 David Ouchterlonie University of Nottingham
825 Theodore Kypraios University of Nottingham
824 Roy Smith Nottingham Trent University
823 Steven Brown Nottingham Trent University
822 Pietro Piana Genova
821 Karen Lumsden University Park
820 Carla Cabras Nottingham Trent university
819 Par Kumaraswami University of Reading
818 Rinaldo Soares de Souza The University of Nottingham
817 Rachel Welton Newton
816 James Aldridge UofN
815 Martin Jones UON
814 Sara James UoN This is nothing more than cost cutting. Chief Digital Officer, UEB, Council. please reconsider.
813 Norman Thomas UoN
812 Laurie James
811 Sara Costa University of Nottingham
810 Matthew Anderson University Park, Nottingham
809 Sara Parks Dept. of Theology and Religious Studies / Humanities
808 Mohit Devgan London
807 Sue Tadman Notts This will not provide an improved service - quite the contrary
806 Chris Tadman Notts
805 Maria Karanika-Murray Nottingham Trent University
804 Fay Harrison operations and facilities
803 Mark Sabine University of Nottingham UoN's IT infrastructure is in a state of severe, chronic dysfunction. This is no time to be contemplating a transfer of management responsibility, let alone cuts in staffing. Please reconsider this plan.
802 DALLAS ROOTS UNIVERSITY OF NOTTINGHAM PLEASE KEEP IT INHOUSE
801 Samuel Mamphey NTU
800 Sam Rosen University of Nottingham
799 Joel Fischer University of Nottingham
798 Janet Cooke University of Nottingham
797 Michael Stokes University of Nottingham
796 Russell Knowles DRSV
795 Zoe Robinson University of Nottingham
794 Donna Edwards-Holland UoN Anyone who has had to contact the out of hours IT help service will know this is a terrible idea. Given the issues with other systems that have been outsourced, it should be obvious to leave a valued service alone. It only results in a more challenging job for staff, a less efficient & cohesive service and as an end result, a less than 'GOLD university' service for the students.
793 L Robinson University of Nottingham